ROLE PLAYING TECHNIQUE IN INDUSTRIAL SITUATIONS

Abstract

The morale, motivation and attitudes of individual workers are of far greater importance than such physical factors as illumination, ventilation or rest periods in industrial productivity. There has been gradually increasing emphasis on human relations in industry ( 3, 4). Social scientists have found that the focal point for emergence of such basic attitudes lies in the primary work group (1, 2). In particular, the breeding ground seems to be in the nature of interpersonal relationships which exist in the primary work group. Of considerable importance is the relation between each worker and his firstline supervisor. For this reason, great emphasis is now placed upon the character of employee-supervisor relationships and methods of fostering more beneficial interpersonal relationships.